T&Cs

The Earrings

Your earrings are lovingly handmade right here, in my Perth-based studio. Due to the nature of being handmade, there may be some minor variances in colour, size and texture to what is pictured. I aim to accurately capture the colours in all images, however this may differ depending on viewing devices.

 

Processing & Shipping

As Hello Gorgeous is run solely by me, please allow 5 business days for your order to be processed and then sent to you via Australia Post. I do aim to have all orders processed as quickly as possible, however this may change depending on seasonal peak times throughout the year.

Hello Gorgeous is not liable for any damage caused by third parties - I take great care in packaging your order to ensure it reaches you in the same condition it left my studio. Hello Gorgeous is not liable for any loss or damage caused during transit once items have been dispatched. If untracked, standard postage is selected by the customer, Hello Gorgeous is not liable for lost or missing items and replacement items will not be provided.

As my items are handmade, Hello Gorgeous will not grant any refunds unless the item is defective or not what was ordered. Any return shipping is at the customer's expense. Photos will be required for proof of any defects.

Free Shipping - Australia only

Enter the code 'FREESHIP' at the checkout on all orders of $99 or more. Code cannot be combined with any other code, and cannot be redeemed after an order has been processed. 

If placing multiple orders, and the total amount is applicable, I will refund the shipping to you.

 

Hello Gorgeous Sparkle Squad - Rewards Program

The rewards program, Hello Gorgeous Sparkle Squad (HGSS), is open to all customers (excluding wholesalers). 

Points are awarded for the following:

  • Placing an order through hellogorgeousdesigns.com.au (1 point per $1 & ex. shipping)
  • Creating a HGSS account to accrue points (50 points)
  • Following on Instagram (50 points)
  • Liking and sharing the Hello Gorgeous page on Facebook (50 points for each action)
  • Registering your birthday (150 points to be allocated on your birthday)

There may be special events throughout the year for bonus points, these will be communicated via the Sparkle Insider Newsletter and/or Instagram.

*** Rewards cannot be applied retroactively to orders, as the code must be entered at checkout. 

 

Welcome code for new subscribers to 'Sparklee-mail'

As a first time subscriber to Sparklee-mail from Hello Gorgeous, you will receive a discount code for $10 off your first order. The code is only to be used by subscribers.

In the event of misuse (e.g. subscribing multiple times), the order will be cancelled and refunded in full, and the code will become invalid.

 

Gift studs with every order

Every month, every order placed will receive one exclusive pair of 20mm stud (to the value of $20). 

Colours & styles changes every month. Gift studs cannot be returned, or exchanged. 

In the event that a customer chooses to place multiple orders & combine shipping (i.e. 2+ orders shipped under one postage label), this will count as one order, and one pair of gift studs will be added. 

*** The current stud of the month may run out earlier than expected. In these cases, a pair of studs in 20mm of another colourway/style will be given in place.